Request a return

Fill in the form and we will reply with an RMA number and return instructions.

Before you submit: Returns must be unused, in original Samsung Service Pack packaging, with QC stickers and anti-static bag intact. See our Refund Policy for full conditions. For faulty / DOA parts within warranty, please report within 48 hours of discovery.

Your name *

Email *

Order number *

Phone

Company / business name (trade buyers)

Product(s) being returned *

Quantity *

Reason for return *

Condition of the part *

Description (what's wrong, when noticed, anything else helpful)

Submitting this request does not guarantee approval. Returns are subject to the conditions in our Refund Policy. We will reply by email with an RMA number and next steps.

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Request a return

ESAR Solutions Ltd